Effective Date: 8th May 2024

At Sign Away BSL ("we," "us," or "our"), protecting your privacy is a priority. This Privacy Policy details how we manage the personal information of our users in accordance with UK data protection laws.

This policy applies to all personal information collected through our website, signawaybsl.co.uk, and any related services, sales, marketing, or events.

1. Information We Collect

We collect and process personal data about you in the following ways:

• Personal Information You Provide: This includes details you provide when you register on our website, subscribe to our services, or participate in our events. Typically, this might include your name, email address, postal address, and contact details.

• Information from Third Parties: Occasionally, we may receive information about you from third-party partners and public sources, which we use to help us deliver relevant marketing messages.

• Automated Information: As you navigate through our site, we may collect automatic data about your device, browsing actions, and patterns using cookies, server logs, and other similar technologies.

2. How We Use Your Information

Your data is used for the following purposes:

• To provide and maintain the services you have requested.

• To improve and personalise your user experience.

• To communicate with you about your booking and provide customer support.

• To carry out our obligations arising from any contracts entered into between you and us.

• For internal research and development purposes and to improve our products and services.

• To send you promotional materials or necessary updates related to our services.

• To comply with legal obligations under UK law.

3. Sharing of Information

Your personal data may be shared with third parties in the following circumstances:

• Service providers and partners who assist in running our website and services and who are bound by confidentiality.

• If required by law, such as to comply with a subpoena or similar legal process.

• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

• In connection with a sale or merger with another entity, or if we are involved in a bankruptcy or business reorganisation.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to:

• Access information held about you.

• Request that we correct any incorrect or incomplete data.

• Ask for erasure of your personal information when it is no longer necessary for us to retain it.

• Withdraw consent where the basis of processing is consent.

• Lodge a complaint with the Information Commissioner's Office (ICO) if you feel your data is not being handled appropriately.

6. Changes to This Policy

We may update this privacy policy occasionally. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

7. Contact Us

For further information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at daniel@signawaybsl.co.uk.